Shipping Policy

Introduction

At Sukkun Herbs & Farms Pvt Ltd, we are committed to ensuring that your order reaches you safely and in a timely manner. Please review our shipping policy below to understand the details regarding shipping rates, methods, times, and procedures in the event of any issues.

Shipping Rates

Shipping rates are calculated based on the weight of your order, the shipping method selected, and the delivery destination. The exact shipping cost will be displayed during checkout before you confirm your purchase.

Shipping Methods

We offer the following shipping methods:

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 2-4 business days.
  • Same-Day Delivery: Available in select cities for orders placed before 12 PM local time.

All orders are shipped via reputable courier services to ensure reliable and timely delivery.

Shipping Times

Orders are typically processed within 1-2 business days after payment confirmation. Shipping times vary based on the shipping method selected and your location:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-4 business days
  • Same-Day Delivery: Available for select locations (conditions apply)

Please note that shipping times may be affected by factors beyond our control, such as holidays, weather conditions, or unforeseen delays by the courier service.

Package Damage

If your package arrives damaged, please do not accept the delivery. Contact our customer service team immediately at sukkun.contacatus@gmail.com or +91- 7669577553 to report the issue. We will arrange for a replacement or refund as per our return policy.

Shipping Disclaimer

While we strive to ensure that your order arrives on time, please be aware that shipping times are estimates and may vary due to factors outside our control. We are not responsible for delays caused by customs, courier services, or any other external factors. Once an order has been shipped, we are unable to alter the shipping address or delivery method.

Return Shipping

In the event that you need to return a product, you will be responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped or defective product). Please contact our customer service team to initiate a return and receive further instructions.